77 Hibajee Privacy Policy – Your Data, Our Responsibility

1. Introduction & Scope

77 Hibajee (hereinafter referred to as "we", "our" or "the platform") takes your privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal information. It applies automatically whenever you visit the 77 Hibajee website, create an account, play games or use any of our services.

This policy applies to users from Bangladesh and all other countries. By using our services, you are deemed to have accepted this Privacy Policy. If you do not agree, please discontinue use of our services.

2. What Information Do We Collect?

To ensure a safe and seamless experience on the 77 Hibajee platform, we collect two types of information:

a) Information You Provide:

• Name, email address and mobile number provided at registration
• Date of birth and identity verification documents (KYC process)
• Payment details such as bKash/Nagad numbers or bank account information
• Messages provided through support tickets or during contact
• Gaming preferences and account settings

b) Automatically Collected Information:

• IP address, browser type & version
• Device type (mobile/desktop) and operating system
• Time spent on site, pages visited & click behaviour
• Behavioural data collected via cookies & tracking technologies
• Referral source (how you found our site)

3. Why do we use your information?

Collected information is used only for specific and legitimate purposes:

4. Sharing Information with Third Parties

77 Hibajee never sells or rents your personal information. However, limited data may be shared in certain specific circumstances:

• Payment Gateway: With trusted payment providers to process transactions
• Identity Verification Services: With authorized service providers for KYC verification
• Law Enforcement: Where required by a court order or legal obligation
• Anti-Fraud Service: Information required for fraud prevention

All third parties operate under strict confidentiality agreements and may only use your information for the specified purpose.

5. Cookies & Tracking Technologies

77 Hibajee uses several types of cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for core site functionality — the site cannot operate without them
• Performance Cookies: For analysing and improving site performance
• Functional Cookies: To remember your preferences and settings
• Targeting Cookies: To show promotions tailored to your preferences

You can disable cookies at any time through your browser settings. However, some features may not function properly as a result.

6. Data Retention & Security

We apply industry-standard technical and administrative measures to protect your information:

• All sensitive data is stored with AES-256 encryption
• Passwords are never stored in plain text — only hashed versions are retained
• Regular security audits and vulnerability assessments are conducted
• Restricted access policy — only authorised staff can view data on a need-to-know basis
• In the event of a data breach, affected users will be notified within 72 hours

Please note that no transmission over the internet can be guaranteed to be 100% secure. Keep your account password strong and never share it with anyone.

7. Your Rights & Choices

As a 77 Hibajee platform user, you have the following rights:

• Right to Access: The right to know what personal information we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: You may request the deletion of your data under certain conditions
• Right to Portability: The right to receive your data in a machine-readable format
• Right to Object: The right to object to certain types of processing
• Withdrawal of Consent: The right to opt out of marketing communications at any time

To exercise this right, please Help Centre Contact us. We will process your request within 30 business days.

8. Protection of Minors

77 Hibajee strictly does not provide services to anyone under the age of 18. Age is verified at registration and confirmed through the KYC process. If we discover that a minor has created an account, it will be immediately closed and all associated data will be deleted.

If you suspect a minor is using our platform, please Help Centre Let us know immediately.

9. How Long Do We Retain Your Data?

We retain your information only for as long as necessary:

• Active account data — retained until the account is closed
• Transaction records — retained for up to 7 years as required by law
• KYC documents — 5 years after account closure
• Customer service chat — 3 years
• Marketing data — until consent is withdrawn

10. Changes to the Privacy Policy

77 Hibajee may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or via an in-platform notification. Continued use of our services after any changes constitutes your acceptance of the revised policy.

The date of the latest update is shown at the top of this page. We recommend reviewing this page regularly.

11. Contact Us

For any privacy-related questions, concerns or requests, please get in touch with us:

• Email: privacy@77hibajee.ws
• Help Center: 77hibajee.ws/help-center
• Response Time: Within 3–5 business days